Table of Contents

Integrations

Abbot integrates with services you already use to make it easier to manage customer relationships. Abbot can create tickets in your ticketing system, manage conversations in chat channels, and more.

Configure your active integrations from the Integration Settings page. On this page you can see all the integrations available to your organization, enable and disable them, and configure them as needed:

Chat Integrations

Abbot can integrate with Slack to monitor conversations in shared Slack Connect channels with your customers. For more information, see the Slack Integration documentation.

Ticketing Integrations

Abbot can integrate with several ticketing systems to create tickets from conversations and keep them in sync. For more information, see docs for any of our ticketing integrations: